They do, you can go look at your purchase history. I'm guessing they just don't think it's their problem if you delete what you bought. (Yup, just looked it up. Official policy is one download per purchase and they say it's your responsibility to back up your files)Tress said:This is my big complaint with iTunes. Don't get me wrong, I use it all the time, but I don't see why Apple can't keep simple records to verify purchases like this. It would go a long way to earning some serious customer loyalty and support.
As far as I know neither Amazon nor iTunes allows redownloading, at least not without a sob story (like in my case).Bowielee said:Well, I did luck out. I just plugged in my backup drive and it does have all my itunes stuff on in, but I still think it's fucktarded that you can't re-download your purchases. I can't think of any other digital distribution media that doesn't let you re-download what you've purchased.
I did make a backup, that's why I still have my stuff. I didn't think I copied my music folder over, though. Luckily, I was wrong.Espy said:Glad you had your stuff backed up, that always makes life easier. I've had to learn the hard way to many times before I got an auto backup program. Why did you wipe it without making a backup though? Talk about living dangerously...Bowielee said:Well, I did luck out. I just plugged in my backup drive and it does have all my itunes stuff on in, but I still think it's fucktarded that you can't re-download your purchases. I can't think of any other digital distribution media that doesn't let you re-download what you've purchased.
I agree. They keep enough tabs on every song so that they know when you've hit your "authorized computer" limit, but you can't download it again to the same authorized computer?Bowielee said:Well, I did luck out. I just plugged in my backup drive and it does have all my itunes stuff on in, but I still think it's fucktarded that you can't re-download your purchases. I can't think of any other digital distribution media that doesn't let you re-download what you've purchased.
They do allow you to re-download.ZenMonkey said:I agree. They keep enough tabs on every song so that they know when you've hit your "authorized computer" limit, but you can't download it again to the same authorized computer?Bowielee said:Well, I did luck out. I just plugged in my backup drive and it does have all my itunes stuff on in, but I still think it's fucktarded that you can't re-download your purchases. I can't think of any other digital distribution media that doesn't let you re-download what you've purchased.
That's some bullshit right there. Glad Xbox Live doesn't work that way.
Yup. Both Apple and Amazon do this but if you contact them you are pretty likely to get your stuff back.JCM said:They do allow you to re-download.ZenMonkey said:I agree. They keep enough tabs on every song so that they know when you've hit your "authorized computer" limit, but you can't download it again to the same authorized computer?Bowielee said:Well, I did luck out. I just plugged in my backup drive and it does have all my itunes stuff on in, but I still think it's fucktarded that you can't re-download your purchases. I can't think of any other digital distribution media that doesn't let you re-download what you've purchased.
That's some bullshit right there. Glad Xbox Live doesn't work that way.
Its just a matter of emailing them saying that your HD was deleted by (insert type of accident), then they´ll tell you how to do it. Dont tell them you deleted everything and didnt backup.
You are right. Thats what back-ups are for. :slywink:Shegokigo said:The point is: That step shouldn't be necessary at all. :slywink:
Chibibar said:well.. consider you have to "authorize" your PC with iTunes (you still have to do that right? my wife takes care of my itunes need now-a-days) they have a list of stuff you purchases, they (apple) should let you download them in case anything gone wrong. just like STEAM!
:uhhuh:Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
Totally agree!!!Shegokigo said:Chibibar said:well.. consider you have to "authorize" your PC with iTunes (you still have to do that right? my wife takes care of my itunes need now-a-days) they have a list of stuff you purchases, they (apple) should let you download them in case anything gone wrong. just like STEAM!:uhhuh:Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
I agree to an extent, I assume, since this seems to be something that neither Apple nor Amazon allow (the other big online distributor, Walmart, gives you 3 months to re-download. After that you are SOL) that it has to do with the record companies, not the actual online distributor, although I wouldn't put it past Apple and Amazon to want you to have to pay for it again...Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
I agree, it sucks when something like that happens but I hardly see backing up your stuff as an "extra step". It's computer basics 101. Never trust someone else to take care of your files.Shegokigo said:Back-up or not, imagine losing everything to a virus/power outage.
Why should you have to take extra steps to recover your own files?
So everytime I download a song I should put it on a backup? Every video? Every text file?Espy said:I agree, it sucks when something like that happens but I hardly see backing up your stuff as an "extra step". It's computer basics 101. Never trust someone else to take care of your files.
Espy said:Yup. Both Apple and Amazon do this but if you contact them you are pretty likely to get your stuff back.JCM said:Its just a matter of emailing them saying that your HD was deleted by (insert type of accident), then they´ll tell you how to do it. Dont tell them you deleted everything and didnt backup.
This.Espy said:I agree to an extent, I assume, since this seems to be something that neither Apple nor Amazon allow (the other big online distributor, Walmart, gives you 3 months to re-download. After that you are SOL) that it has to do with the record companies, not the actual online distributor, although I wouldn't put it past Apple and Amazon to want you to have to pay for it again...Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
With the exception though that, if you google around you see that people who had "cataclysmic" stuff happen (including myself) have had great success in getting their stuff replaced by both Apple and Amazon, despite them both saying that you only get one download of your purchased content.
As for the user friendly thing? Well, I seem to recall that every now and then when I purchase stuff through iTunes it asks me if I want to back up my purchases. That's pretty straightforward.
Werent you for amazon deleting stuff from your computer (kindle) without telling you or asking permission?Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
If Apple were refunding me my money, I wouldn't have a problem with this. Sorry, bucko, 2 completely different situations.JCM said:I´ll take Apple´s policies over WallMart anyday.
Werent you for amazon deleting stuff from your computer (kindle) without telling you or asking permission?Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
Yes. Every time you BUY a file, whether it be songs or software the smart and responsible thing to do is to back them up. It's not rocket science. We all use computers here and we all know crap happens, backing up purchases is a safe and smart thing to do.Shegokigo said:So everytime I download a song I should put it on a backup? Every video? Every text file?Espy said:I agree, it sucks when something like that happens but I hardly see backing up your stuff as an "extra step". It's computer basics 101. Never trust someone else to take care of your files.
Gotcha. Yes, that is annoying but it seems to be something the record companies have demanded, I suppose in an effort (silly though it is) to stop people from downloading multiple copies of a song.Shegokigo said:Besides I wasn't talking about backing up your info as the extra step. I mean having to email a company just to re-download something you already own.
Yeah, SUPER different situations. If the USER deletes his files then whines about not getting refunded his money I have a big ol' slap on the head right here for 'em. :slap:Bowielee said:If Apple were refunding me my money, I wouldn't have a problem with this. Sorry, bucko, 2 completely different situations.
In the case of the Kindle thing, the customers got their money back, so they LOST NOTHING.
I don't think it's required by the record companies, because Napster will allow you to re-download music.Espy said:Gotcha. Yes, that is annoying but it seems to be something the record companies have demanded, I suppose in an effort (silly though it is) to stop people from downloading multiple copies of a song.
So if I delete any shit I sold you from your computer, without asking you for permission, then giving you money = GoodBowielee said:If Apple were refunding me my money, I wouldn't have a problem with this. Sorry, bucko, 2 completely different situations.JCM said:I´ll take Apple´s policies over WallMart anyday.
Werent you for amazon deleting stuff from your computer (kindle) without telling you or asking permission?Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
Of course people didnt lose anything, except their privacy when a company can freely delete what it wants from your computer without telling you. Oh, and the time wasted reading a book which suddenly isnt there anymore, and Amazon (a great company, it seems, by your standards) deleted it, without permission, and without offering a legal replacement/option to aquire the book.In the case of the Kindle thing, the customers got their money back, so they LOST NOTHING
First of all, Kindle =/= computer. It's more analogue to an Ipod than a PC.JCM said:So if I delete any poop I sold you from your computer, without asking you for permission, then giving you money = GoodBowielee said:If Apple were refunding me my money, I wouldn't have a problem with this. Sorry, bucko, 2 completely different situations.JCM said:I´ll take Apple´s policies over WallMart anyday.
Werent you for amazon deleting stuff from your computer (kindle) without telling you or asking permission?Bowielee said:What really annoys me is that those purchases are tied to a specific account, which is tied to a specific computer. If Steam can manage to realize that "Person A purchased Game B, They can download it at any time if they sign in to their account" why can't Itunes. Especially because they tout themselves as being the simple, user friendly option.
In the case of the Kindle thing, the customers got their money back, so they LOST NOTHING.
You having to email Apple to re-download all your stuff because you unticked the backup option and formatted = Bad?
Of course people didnt lose anything, except their privacy when a company can freely delete what it wants from your computer without telling you. :heythere:
My thoughts, exactly.Espy said:Yeah, SUPER different situations. If the USER deletes his files then whines about not getting refunded his money I have a big ol' slap on the head right here for 'em. :slap:Bowielee said:If Apple were refunding me my money, I wouldn't have a problem with this. Sorry, bucko, 2 completely different situations.
In the case of the Kindle thing, the customers got their money back, so they LOST NOTHING.
I can tell you right now, DRM and STEAM have nothing to do with each other.JCM said:Just trying to understand your confusing standards, defending terrible DRM like Steam and Amazon´s, and complaining over having to send Apple an email. :heythere:
Authorising a game online is a form of DRM. Even an 8-year old (aka my brother) knows that.Shegokigo said:I can tell you right now, DRM and STEAM have nothing to do with each other.JCM said:Just trying to understand your confusing standards, defending terrible DRM like Steam and Amazon´s, and complaining over having to send Apple an email. :heythere:
And Steam allows me to re-download my software if I reformat my hard drive. I have a problem seeing where my points are disseperate.JCM said:Authorising a game online is a form of DRM. Even an 8-year old (aka my brother) knows that.Shegokigo said:I can tell you right now, DRM and STEAM have nothing to do with each other.JCM said:Just trying to understand your confusing standards, defending terrible DRM like Steam and Amazon´s, and complaining over having to send Apple an email. :heythere:
Steam needs you to get online to download the game, but have you heard of offline mode?JCM said:Authorising a game online is a form of DRM. Even an 8-year old (aka my brother) knows that.Shegokigo said:I can tell you right now, DRM and STEAM have nothing to do with each other.JCM said:Just trying to understand your confusing standards, defending terrible DRM like Steam and Amazon´s, and complaining over having to send Apple an email. :heythere:
The laymen does not really back up files, only geeky type people like us on these forums do.Espy said:I agree, it sucks when something like that happens but I hardly see backing up your stuff as an "extra step". It's computer basics 101. Never trust someone else to take care of your files.
Unless you're online or you've run Steam while online recently offline mode doesn't work.Denbrought said:Steam needs you to get online to download the game, but have you heard of offline mode?
Yeah that makes sense... Generally you have to get online to get digitally distributed games online...Cat said:Unless you're online or you've run Steam while online recently offline mode doesn't work.Denbrought said:Steam needs you to get online to download the game, but have you heard of offline mode?
That is completely untrue in my experience, as stated in the other thread. There are a few games where this is true because the PUBLISHER has online verifications incorporated into the game.Cat said:Unless you're online or you've run Steam while online recently offline mode doesn't work.Denbrought said:Steam needs you to get online to download the game, but have you heard of offline mode?
I haven't had problems when my internet went suddenly wonky for good lengths of time with the games I usually play/played on Steam.Cat said:Unless you're online or you've run Steam while online recently offline mode doesn't work.Denbrought said:Steam needs you to get online to download the game, but have you heard of offline mode?
Espy said:As far as I know neither Amazon nor iTunes allows redownloading, at least not without a sob story (like in my case).Bowielee said:Well, I did luck out. I just plugged in my backup drive and it does have all my itunes stuff on in, but I still think it's fucktarded that you can't re-download your purchases. I can't think of any other digital distribution media that doesn't let you re-download what you've purchased.
Glad you had your stuff backed up, that always makes life easier. I've had to learn the hard way to many times before I got an auto backup program. Why did you wipe it without making a backup though? Talk about living dangerously...
JCM said:Authorising a game online is a form of DRM. Even an 8-year old (aka my brother) knows that.Shegokigo said:I can tell you right now, DRM and STEAM have nothing to do with each other.JCM said:Just trying to understand your confusing standards, defending terrible DRM like Steam and Amazon´s, and complaining over having to send Apple an email. :heythere:
That was, in fact, precisely my point.Shegokigo said:The point is: That step shouldn't be necessary at all. :slywink:
It is markedly odd, yes.Shegokigo said:Funny how that's hard for some people in this thread to grasp huh?
Shegokigo said:Funny how that's hard for some people in this thread to grasp huh?
I am a Mac fangirl to some extent, I'll admit, but FFS I also admit when they engage in dumbfuckery.Chazwozel said:The shining white knights of Apple, you mean?
Which is why when I'm the one saying "fuck you, Apple" it means more. :tongue:Shegokigo said:I'm about as Anti-Apple as one can be. :bush:
KarateKidMcFly said:Sorry, but I don't see where it's Apple's responsibility to recover your music for you. Apple makes a small amount per song purchased (most goes to the record companies) and bandwidth costs money. If you don't back up, the only one to blame is yourself. If your house burns down, and your CD collection goes up in flames, do you expect someone to give you back those CDs?
KarateKidMcFly said:Sorry, but I don't see where it's Apple's responsibility to recover your music for you. Apple makes a small amount per song purchased (most goes to the record companies) and bandwidth costs money. If you don't back up, the only one to blame is yourself. If your house burns down, and your CD collection goes up in flames, do you expect someone to give you back those CDs?
edit to add: I realize, in the interest of full disclosure, I should add I used to work for Apple; I quit about a year ago. I feel the same for any company providing digital content that can be backed up, though. If they allow you re-download, they're going above and beyond, but it's not something they have to do.
As much as it pains me to agree with JCM, any type of check, even if it does it only once, to see if you're legit is a form of DRM... Steam just uses a less crappy way of doing it (as long as you have a connection that is).Shego said:I can tell you right now, DRM and STEAM have nothing to do with each other.
KarateKidMcFly said:Sorry, but I don't see where it's Apple's responsibility to recover your music for you. Apple makes a small amount per song purchased (most goes to the record companies) and bandwidth costs money. If you don't back up, the only one to blame is yourself. If your house burns down, and your CD collection goes up in flames, do you expect someone to give you back those CDs?
edit to add: I realize, in the interest of full disclosure, I should add I used to work for Apple; I quit about a year ago. I feel the same for any company providing digital content that can be backed up, though. If they allow you re-download, they're going above and beyond, but it's not something they have to do.
They can't help it, they where born that way....Chazwozel said:The RIAA and Apple both love to fuck people in the ass.
Actually it does, 5 computers, 5 downloads of each song, up to 5X the bandwidth.Chazwozel said:KarateKidMcFly said:Sorry, but I don't see where it's Apple's responsibility to recover your music for you. Apple makes a small amount per song purchased (most goes to the record companies) and bandwidth costs money. If you don't back up, the only one to blame is yourself. If your house burns down, and your CD collection goes up in flames, do you expect someone to give you back those CDs?
edit to add: I realize, in the interest of full disclosure, I should add I used to work for Apple; I quit about a year ago. I feel the same for any company providing digital content that can be backed up, though. If they allow you re-download, they're going above and beyond, but it's not something they have to do.
They're not losing any bandwidth chief. You download the same song from the same source that they allow you access to.
Sorry to goo BowieLee on this, but its a terrible comparison. Does the record company where you bought the cds pay that insurance and give new cds to replace the destroyed ones, or are you suggesting Apple have a "dumb user who unclicked the backup option" insurance? :heythere: I kid.If your house burns down, your insurance company compensates you for your lost CD collections value. Considering that comparing CD's to MP3s is what got us all in this legal mess of copyright rights, let's stop comparing apples to oranges, shall we?
RIAA are dicks! They're reckless, arrogant, stupid dicks. And the we are pussies. And Apple is an asshole. Pussies don't like dicks, because pussies get fucked by dicks. But dicks also fuck assholes: assholes that just want to shit on everything. Pussies may think they can deal with assholes their way. But the only thing that can fuck an asshole is a dick, with some balls. The problem with dicks is: they fuck too much or fuck when it isn't appropriate - and it takes a pussy to show them that. I don't know much about this crazy, crazy world, but I do know this: If you don't let us fuck this asshole, we're going to have our dicks and pussies all covered in shit!Chazwozel said:The RIAA and Apple both love to fuck people in the ass.
Except in this case, Apple is the dick, and asshole,Shegokigo said:RIAA are dicks! They're reckless, arrogant, stupid dicks. And the we are pussies. And Apple is an asshole. Pussies don't like dicks, because pussies get fucked by dicks. But dicks also fuck assholes: assholes that just want to shit on everything. Pussies may think they can deal with assholes their way. But the only thing that can fuck an asshole is a dick, with some balls. The problem with dicks is: they fuck too much or fuck when it isn't appropriate - and it takes a pussy to show them that. I don't know much about this crazy, crazy world, but I do know this: If you don't let us fuck this asshole, we're going to have our dicks and pussies all covered in shit!Chazwozel said:The RIAA and Apple both love to fuck people in the ass.
General Fuzzy McBitty said:Even the RIFFTRAX people have a storage for their downloadable content on the web site.
It seems silly to me that Apple, being larger, wouldn't. Must be a record company thing.
How is allowing you to re-download something 3 times worse then never allowing you to re-download it?ZenMonkey said:Just found out that apparently some publishers on Kindle only allow you to download a book you've purchased three times (to the same device, mind you). After that you have to BUY IT AGAIN.
After I heard that the iTunes thing didn't sound so bad.
Jake said:
I think she was comparing having unlimited downloads but requiring e-mails VS. not having to send e-mails but being limited to three downloads.Bowielee said:How is allowing you to re-download something 3 times worse then never allowing you to re-download it?ZenMonkey said:Just found out that apparently some publishers on Kindle only allow you to download a book you've purchased three times (to the same device, mind you). After that you have to BUY IT AGAIN.
After I heard that the iTunes thing didn't sound so bad.
The e-mail to Apple to re-download is not guaranteed, and is actually against their policy, it depends on if you get someone nice or not.Viggs said:Jake said:
I think she was comparing having unlimited downloads but requiring e-mails VS. not having to send e-mails but being limited to three downloads.Bowielee said:How is allowing you to re-download something 3 times worse then never allowing you to re-download it?ZenMonkey said:Just found out that apparently some publishers on Kindle only allow you to download a book you've purchased three times (to the same device, mind you). After that you have to BUY IT AGAIN.
After I heard that the iTunes thing didn't sound so bad.
But you still think that system is worse than having to PAY for a book again after those three downloads?Bowielee said:The e-mail to Apple to re-download is not guaranteed, and is actually against their policy, it depends on if you get someone nice or not.
You don't get what I'm saying. It's against apple's policy to let you re-download for free. You're supposed to pay if you re-download even once. For instance, when I reinstalled Itunes, and went to download the songs I'd already purchased it told me that I had already downloaded and if I wanted to do so again, I'd have to pay for the song again. From what I've read on the web, it's hit or miss if their customer service department will allow you to re-download the songs for free again.ZenMonkey said:But you still think that system is worse than having to PAY for a book again after those three downloads?Bowielee said:The e-mail to Apple to re-download is not guaranteed, and is actually against their policy, it depends on if you get someone nice or not.
I believe I do, thank you.Bowielee said:You don't get what I'm saying.
Apparently you don't, because Amazon will allow you to re-download 2 times without paying anything. Apple will not let you re-download at all without paying unless you can sweet talk their customer service, which I'm sure you could also do with Amazon to get over the 3 download limit as well.ZenMonkey said:I believe I do, thank you.Bowielee said:You don't get what I'm saying.
Not sniping....@Li3n said:Doesn't everything?Chibibar said:so it boils down to your Charisma saves.