Something Weird Happened to my Desktop & Explorer

ThatNickGuy

ThatNickGuy

So after a far too long gaming session with Civilization 6, I tried exiting the program. Except, it froze on me when I hit Exit to Desktop. I wound up having to hard reboot it (Ctrl-Alt-Del, hit the Windows Shutdown/Restart option).

Except when it booted back up, I was greeted with this:

Messed up Desktop.jpg

And then this in Explorer:
Messed Up Explorer.jpg


I tried restarting the computer again, but it didn't fix it.

You guys have an idea here?
 
DarkAudit

DarkAudit

ThatNickGuy said:
So after a far too long gaming session with Civilization 6, I tried exiting the program. Except, it froze on me when I hit Exit to Desktop. I wound up having to hard reboot it (Ctrl-Alt-Del, hit the Windows Shutdown/Restart option).

Except when it booted back up, I was greeted with this:

View attachment 26455

And then this in Explorer:
View attachment 26456

I tried restarting the computer again, but it didn't fix it.

You guys have an idea here?
Click to expand...
Try cycling power. I had a weird glitch that took my wireless adapter away tonight, and that's how I got it back after reboots didn't work.
 
ThatNickGuy

ThatNickGuy

DarkAudit said:
Whoops. Sorry about that. It's the technical term for "turn it off, wait a minute, then back on again."

No, really. It is. :)

Also known as the "Raytheon reboot."
Click to expand...
So is that doing it the hard way, as in holding down the power button rather than clicking the option?
 
PatrThom

PatrThom

Right. A "cold reboot" rather than what is known as a "warm restart" (where the computer was already on before restarting it).

--Patrick
 
ThatNickGuy

ThatNickGuy

Tried that. Still the same problem.[DOUBLEPOST=1515346842,1515346281][/DOUBLEPOST]I should mention that the icons themselves are not clickable, almost like they don't exist. I can just click the words below where the icon should be. That includes in explorer, too.
 
jwhouk

jwhouk

...it's the icon database. Hm. Can you right-click on any of the titles at all, get a contextual menu to pop up?
 
ThatNickGuy

ThatNickGuy

Yep. The shortcuts and files still work the same. But I can only do it on the text itself, as if the icons aren't there. Any files in Explorer don't have a preview, either, like for pics or videos.
 
jwhouk

jwhouk

Wait.

Right click anywhere on the desktop (not the names). Select the "View..." option, then go to the sub-option of "Show Desktop Icons."

EDIT: Failing that, watch this:

 
ThatNickGuy

ThatNickGuy

That didn't do it.

I asked on Reddit and they sent me to this page:
http://www.thewindowsclub.com/rebuild-icon-clear-thumbnail-cache-windows-10

However, when I tried entering the command prompt (changing "%userprofile%" to "ThatNickGuy," I assume), it keeps saying "System cannot find path specified."[DOUBLEPOST=1515349091,1515348855][/DOUBLEPOST]And just tried going right to the directory myself and then copy/pasting the rest of the line "attrib –h iconcache_*.db del iconcache_*.db start explorer" but now I get an error of "parameter format not correct."
 
Ravenpoe

Ravenpoe

ThatNickGuy said:
Nope. :( I get a message that says Windows can't find gpedit.msc

Also tried downloading a small program called Thumbnail & Icon Cache Rebuilder. Tried running it twice and restarting my computer. Still no go. :(
Click to expand...

Apparently gpedit isn't available in Windows 10 home edition, you need to upgrade to the more expensive edition to access it... that's fucked up, fuck microsoft.
 
Eriol

Eriol

ThatNickGuy said:
However, when I tried entering the command prompt (changing "%userprofile%" to "ThatNickGuy," I assume), it keeps saying "System cannot find path specified."
Click to expand...
I can't help with the rest man, but on this, you actually do type in "%userprofile% and don't replace it. It'll "find" the right directory for you. %appdata% is another one that can be handy for finding many "install" or user data directories as well.
 
ThatNickGuy

ThatNickGuy

Eriol said:
I can't help with the rest man, but on this, you actually do type in "%userprofile% and don't replace it. It'll "find" the right directory for you. %appdata% is another one that can be handy for finding many "install" or user data directories as well.
Click to expand...
Tried both. No go. :(

Command Prompt.jpg
 
MindDetective

MindDetective

I haven't messed around with Windows in a long time, but I wonder if you can create a new user and it still has the same problems. It might at least narrow the search to where the problem is.
 
jwhouk

jwhouk

You should be able to create a new user at startup, or just select the "Logout" option from the Start menu.
 
PatrThom

PatrThom

He can use the "Accounts" preference pane, then click on Family and Other People, then Add someone else to this PC.
That'll let you add another (admin) account so you can see if the same thing happens in that other account to be able to narrow down the cause.

--Patrick
 
drifter

drifter

Doesn't Windows 10 have some kind of reset option? If reinstalling is on the table, might be worth trying first.
 
strawman

strawman

drifter said:
Doesn't Windows 10 have some kind of reset option? If reinstalling is on the table, might be worth trying first.
Click to expand...
Yes, you start the windows disc (or recovery partition) and choose "System restore".

I wonder if there's a saved recovery point that could be rolled back to?

There are a number of options that are pretty heavy duty:

https://support.microsoft.com/en-us/help/17101/windows-7-system-recovery-options

Even if you choose an option that leaves data and programs in place, always, always backup first.[DOUBLEPOST=1515707091,1515707003][/DOUBLEPOST]Windows 10 has a different set of options, and "reset your PC" is probably the last resort, but will almost certainly work:

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options
 
ThatNickGuy

ThatNickGuy

I have way too many files to back up and no place to put them all. Videos, audio files, etc. I have an external hard drive, but it won't hold all of it.[DOUBLEPOST=1515710183,1515710148][/DOUBLEPOST]Also, I don't have the Windows disc at all. It's Windows 10, so it was part of that free upgrade Microsoft had for it at launch.
 
strawman

strawman

Online backup services start at about $5/month. Sign up, pay the $5, and start backing up. When it's done you can do a reset and keep the files, but if something goes really wrong, you can get your files from the backup.

You don't need the windows disc to do a windows 10 reset:

"Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows. To get started, go to Settings > Update & security > Reset this PC > Get started and choose an option."

More information and instructions here under "Reset your PC" (click on it to expand that section).

You can also try going back to an earlier system restore point (first option in that list) and since your computer is still working you can create recovery media:

https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive

This will allow you to do a reinstall if nothing else works.

You should also consider getting your windows 10 key and saving it in a safe spot just in case you have to do a full install.
 
jwhouk

jwhouk

Be aware (from someone who took that option) that it means all of your apps/programs get nuked. Your files are safe, but your documents will be okay...
 
ThatNickGuy

ThatNickGuy

jwhouk said:
Be aware (from someone who took that option) that it means all of your apps/programs get nuked. Your files are safe, but your documents will be okay...
Click to expand...
I'm okay with the programs being nuked. Those are easy to reinstall. It's having to copy back all my documents and such.

I imagine I'd have to reinstall all my Steam games, too?

Sorry, I just hate all this stuff. I'm a total idiot when it comes to computers beyond moving files around and fixing minor issues.
 
strawman

strawman

If it makes you feel better, I hate dealing with this stuff too. I still haven’t recovered my windows installation from my laptop crash three weeks ago, and I have a client waiting on me to get work done that’s stored on it...
 
PatrThom

PatrThom

stienman said:
If it makes you feel better, I hate dealing with this stuff too. I still haven’t recovered my windows installation from my laptop crash three weeks ago, and I have a client waiting on me to get work done that’s stored on it...
Click to expand...
Yay for target disk mode?
I mean, I don't know if you have a Thunderbolt or Firewire cable lying around to do that, but it seems like the easiest way to get at those files without having to disassemble the old computer and directly connect the drive.

--Patrick
 
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