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I would like to seriously recommend that NOBODY ever use Gandaran Designs http://gandarandesigns.com/ for anything unless you wish to be ripped off.
I contacted Gali on August the 7th regarding commissioning a wig for the character Medusa of the Inhumans.
Gali was very positive at first, extremely excited about taking on such a challenging project.
She quoted me a Total Price of $315 and informed me that she took payment plans, which I happily accepted as I both felt it was a good over all price for such a large wig and definitely needed payment plans.
On Saturday, 5 December I sent the 115 down payment that we had agreed upon and, as far as I know, she began work on the wig.
She never replied to me to let me know either way, however the money was accepted promptly on paypal.
I suppose that should have been my first red flag but I was excited and am notoriously too trusting. I digress.
On December 29, 2009 I again emailed Gali:
I asked when she would like the second installment of money and requested progress pictures.
Two weeks later, on Wednesday, 13 Jan she replied to tell me to send 100 dollars whenever was convenient and that she unfortunately did not have any pictures for me.
On Wednesday, 20 January I sent the 100 dollars and asked if it would be possible to have the wig by April as I was leaving the country for a month and wanted the wig safely by then.
As before, when I sent the money she did not reply however the money was accepted promptly on paypal.
I was now worried but thought that perhaps she is simply busy. Con season starts soon, she might just have a lot to do.
One month later, on Friday, 19 February, I e-mailed her, asking if she received the money safely and if all way well, if I could please have the wig by April.
On Tuesday, February 23 Gali contacted me and assured me she will definitely have the wig ready for me by April, said she would try and get me some pictures by next week and said that by then, it should be completed.
I was very relieved to hear that, however two weeks went by and I heard nothing from her. I was worried but thought that, perhaps, as I had not made mention of the final 100 that I was still owing to her that she was delaying finishing the wig hoping that she did not get ripped off by ME.
On Tuesday, 16 March I e-mailed her, letting her know that I would have the final installment of money for her on the 26th and said, again, that I was excited and would gladly accept any and all pictures.
To my surprise Gali answered quite promptly this time, on Thursday, 18 March 2010. She however was not as upbeat as she had been before, informing me that she did not know if she could manage pictures, that she had a lot of other commissions and since I wanted my wig in April now that she wouldn’t have much computer time.
To be honest, that kind of ticked me off. She and I never agreed on a delivery date, although we had spoken about my wanting to wear it at San Diego ComicCon.
It wasn’t like we had agreed on June, and now I was being difficult and demanding to have it by April. Back in February she had said that it should be done by the end of the week and now, almost a month later, she was acting as if I had somehow inconvenienced her by asking for the wig in April.
If she had said “no, I can have it to you by June” from the beginning I would have accepted that. I did say I needed it for San Diego ComicCon in my original request, even if we didn’t ever actually agree upon a delivery date.
I was ticked but didn’t want to say anything uncalled for, or accuse her without recourse so I waited until Wednesday, 31 March to send a reply and settled on a simple response that if she would please tell me the moment that the wig was finished and ready to ship that I would send the money.
I felt a bit bad, as I had previously said I would send the money on the 26th of March, however I had already sent $215 without even a picture to show for it and now I was getting attitude for her. So I feel I was justified in waiting until I had confirmation that the wig was done to send the final 100.
On Monday, 5 April I again contacted Gali, reminding her that it was 1 week before I left the country and that she had said she would definitely have the wig ready for me by April. I assured her again that I had the final installment ready the moment that she told me the wig was ready to be put into the mail. I got no reply.
I was out of the country from the 11th of April until the 2nd of May and did not have access to my e-mail during that time, however upon arriving home I have not received any reply from her.
I have not heard from her since March 18th. Its now May 14th. Even if she is still working on the wig and intends to eventually get it to me I feel as though her uncommunicative behavior and the fact that she felt the need to cop an attitude with me because I asked her to do something she had already agreed to do was uncalled for and incredibly unprofessional.
I have all the e-mails between us and will show them to anyone who requests to verify my side of the story if desired.
I contacted Gali on August the 7th regarding commissioning a wig for the character Medusa of the Inhumans.
Gali was very positive at first, extremely excited about taking on such a challenging project.
She quoted me a Total Price of $315 and informed me that she took payment plans, which I happily accepted as I both felt it was a good over all price for such a large wig and definitely needed payment plans.
On Saturday, 5 December I sent the 115 down payment that we had agreed upon and, as far as I know, she began work on the wig.
She never replied to me to let me know either way, however the money was accepted promptly on paypal.
I suppose that should have been my first red flag but I was excited and am notoriously too trusting. I digress.
On December 29, 2009 I again emailed Gali:
I asked when she would like the second installment of money and requested progress pictures.
Two weeks later, on Wednesday, 13 Jan she replied to tell me to send 100 dollars whenever was convenient and that she unfortunately did not have any pictures for me.
On Wednesday, 20 January I sent the 100 dollars and asked if it would be possible to have the wig by April as I was leaving the country for a month and wanted the wig safely by then.
As before, when I sent the money she did not reply however the money was accepted promptly on paypal.
I was now worried but thought that perhaps she is simply busy. Con season starts soon, she might just have a lot to do.
One month later, on Friday, 19 February, I e-mailed her, asking if she received the money safely and if all way well, if I could please have the wig by April.
On Tuesday, February 23 Gali contacted me and assured me she will definitely have the wig ready for me by April, said she would try and get me some pictures by next week and said that by then, it should be completed.
I was very relieved to hear that, however two weeks went by and I heard nothing from her. I was worried but thought that, perhaps, as I had not made mention of the final 100 that I was still owing to her that she was delaying finishing the wig hoping that she did not get ripped off by ME.
On Tuesday, 16 March I e-mailed her, letting her know that I would have the final installment of money for her on the 26th and said, again, that I was excited and would gladly accept any and all pictures.
To my surprise Gali answered quite promptly this time, on Thursday, 18 March 2010. She however was not as upbeat as she had been before, informing me that she did not know if she could manage pictures, that she had a lot of other commissions and since I wanted my wig in April now that she wouldn’t have much computer time.
To be honest, that kind of ticked me off. She and I never agreed on a delivery date, although we had spoken about my wanting to wear it at San Diego ComicCon.
It wasn’t like we had agreed on June, and now I was being difficult and demanding to have it by April. Back in February she had said that it should be done by the end of the week and now, almost a month later, she was acting as if I had somehow inconvenienced her by asking for the wig in April.
If she had said “no, I can have it to you by June” from the beginning I would have accepted that. I did say I needed it for San Diego ComicCon in my original request, even if we didn’t ever actually agree upon a delivery date.
I was ticked but didn’t want to say anything uncalled for, or accuse her without recourse so I waited until Wednesday, 31 March to send a reply and settled on a simple response that if she would please tell me the moment that the wig was finished and ready to ship that I would send the money.
I felt a bit bad, as I had previously said I would send the money on the 26th of March, however I had already sent $215 without even a picture to show for it and now I was getting attitude for her. So I feel I was justified in waiting until I had confirmation that the wig was done to send the final 100.
On Monday, 5 April I again contacted Gali, reminding her that it was 1 week before I left the country and that she had said she would definitely have the wig ready for me by April. I assured her again that I had the final installment ready the moment that she told me the wig was ready to be put into the mail. I got no reply.
I was out of the country from the 11th of April until the 2nd of May and did not have access to my e-mail during that time, however upon arriving home I have not received any reply from her.
I have not heard from her since March 18th. Its now May 14th. Even if she is still working on the wig and intends to eventually get it to me I feel as though her uncommunicative behavior and the fact that she felt the need to cop an attitude with me because I asked her to do something she had already agreed to do was uncalled for and incredibly unprofessional.
I have all the e-mails between us and will show them to anyone who requests to verify my side of the story if desired.
