Blue Screen Of Death Now.....

Shegokigo · Nov 17, 2009

Yep, after all that work I put into installing Win7 and updating my MSI Drivers in the previous thread, I can't play anything.

At first I thought it was only TF2 crashing to desktop, so after trying to fix that problem for a while, I gave up and loaded WoW..... nope, that's freezing up and crashing now too. *sigh*

Pat? Cuy? Anyone?

figmentPez · Nov 17, 2009

After you flashed your BIOS, did you reset to default values, and then go through to make sure everything was set correctly?

Shegokigo · Nov 17, 2009

Pat and I went through a few of the settings, any in particular that would be causing this?

figmentPez · Nov 17, 2009

Shegokigo said:
Pat and I went through a few of the settings, any in particular that would be causing this?

If a RAM timing got set too tight, or some other setting was wrong it could cause system instability.

---------- Post added at 03:39 PM ---------- Previous post was at 03:38 PM ----------

Try running something like Prime95 to see if you've got overall system problems, or if it's just specific to 3D graphics or sound.

@Li3n · Nov 17, 2009

Ah, good ol' reliable Windows...

figmentPez · Nov 17, 2009

@Li3n said:
Ah, good ol' reliable Windows...

And such is the price for backwards-compatability, gaming performance, hardware compatability and a dozen other requirements when combined with poor business practices from Microsoft and hardware makers.

Shegokigo · Nov 17, 2009

Um.....

---------- Post added at 09:58 PM ---------- Previous post was at 09:47 PM ----------

Yeah I'm at a total loss here, I reinstalled my video card completely and still instant crashes in WoW and TF2.

Shakey · Nov 17, 2009

Is it an actual blue screen or does it just freeze up?

Shegokigo · Nov 17, 2009

Freezes up most of the time, only got one BSOD, but I have to manually power off my system.

Seraphyn · Nov 17, 2009

What did you update the BIOS for anyway? Most BIOS updates only add newer CPU support and are totally unnecessary to ever install.

In any case, crash to desktop can be because of faulty settings, or maybe a driver issue. Set BIOS to factory defaults, reinstall drivers, maybe use older, more stable ones.

Shakey · Nov 17, 2009

Try right clicking on the icon you use to start the game and choose "Run as Administrator". I don't think that's what would cause this, but it's something.

Shegokigo · Nov 17, 2009

What BIOS settings should I change? RAM change to what?

I'm a bit "out of it" right now after all the work I put into it last night.

Ok tried WoW again, didn't manually shut off, and it went to BSOD. Something about display drivers.

figmentPez · Nov 17, 2009

Shegokigo said:
What BIOS settings should I change? RAM change to what?

There should be an option in your BIOS to load defaults, or load safe settings or something. Start there, that should set everything to auto, and let the hardware decide what everything should run at.

---------- Post added at 04:28 PM ---------- Previous post was at 04:27 PM ----------

You might need to clean out your display drivers, and not just uninstall. I was getting BSODs last year, even after swapping out my video card for a newer model. Eventually I went through and deleted everything related to ATI I could find on my computer, and then reinstalled drivers, and I haven't had a problem since.

EDIT: This is one of the problems of changing everything at once. It's hard to narrow down what change screwed things up. Sound drivers can cause video card crashes, BIOS settings can make everything unstable, etc.

Seraphyn · Nov 17, 2009

Should be a simple "reset to factory defaults" "load fail-safe settings" thing when you're in the BIOS. Doing that would eliminate any RAM, CPU setting faults. After that it's driver issues hunting.

Shegokigo · Nov 17, 2009

Loading Fail Safe settings.

Here we go.

Update: BSOD - Attempt to reset the display driver and recover something something.

Bowielee · Nov 17, 2009

I'm agreeing with Pez, if you go to default, that should resolve the problem. When you flash your bios, some of those settings can get borked. Also, Check the CPU temp right after the crash when you go into bios, if it's running hot, that can also cause problems. I know that was a problem I had with one of my computers that I was servicing after trying everything else, I never noticed that there was a layer of dust and dog hair blocking the fan intake.

Shegokigo · Nov 17, 2009

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007770010
BCP2: FFFFF88004919220
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111709-16629-01.dmp
C:\Users\Shegokigo\AppData\Local\Temp\WER-30310-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Bowielee · Nov 17, 2009

Do you have the most recent drivers for your video card? Also, make sure that if you're running 64 bit windows that you are running the 64 bit drivers, not the 32.

Shegokigo · Nov 17, 2009

Just finished uninstalling and installing them.

figmentPez · Nov 17, 2009

Bowielee said:
I'm agreeing with Pez, if you go to default, that should resolve the problem.

Actually, I'm not at all sure it will fix the problem. I'm just trying to narrow things down. BIOS updates are a major change and, despite the claims in the other thread, are a dangerous proposition for a computer. (Actually, a lot of updates can turn bad real quick. I've had a video card driver update render my computer unbootable by borking the master partition table.)

Shegokigo · Nov 17, 2009

Still nothing.

Bowielee · Nov 17, 2009

figmentPez;301069][quote=Bowielee said:
I'm agreeing with Pez, if you go to default, that should resolve the problem.

Actually, I'm not at all sure it will fix the problem. I'm just trying to narrow things down. BIOS updates are a major change and, despite the claims in the other thread, are a dangerous proposition for a computer. (Actually, a lot of updates can turn bad real quick. I've had a video card driver update render my computer unbootable by borking the master partition table.)[/QUOTE]

Oh, I know, I've borked my bios back when you had to do it with a floppy and all that. If all else fails Shego, there is a way to restore the bios to factory defaults. It involves crossing two jumpers, I'd have to see the manual for your exact motherboard to know for sure how to do it. It's very easy, all you need is one of those little bridge connectors that are all over your motherboard and back of your hard drive.

---------- Post added at 04:44 PM ---------- Previous post was at 04:42 PM ----------

incidentally, what model is your motherboard, Shego? I know you had it in the other thread.

figmentPez · Nov 17, 2009

Bowielee said:
Oh, I know, I've borked my bios back when you had to do it with a floppy and all that. If all else fails Shego, there is a way to restore the bios to factory defaults. It involves crossing two jumpers, I'd have to see the manual for your exact motherboard to know for sure how to do it. It's very easy, all you need is one of those little bridge connectors that are all over your motherboard and back of your hard drive.

Before resorting to this, I'd check some other stuff. Like running Prime95, as I suggested and linked to earlier, to see if there is an overall system instability problem, or if it's just 3D graphics.

If it's not a processor/memory problem, then try reinstalling the motherboard drivers. Then try cleaning out old video drivers. (Someone else might have a recommendation for a program to do that.)

Shakey · Nov 17, 2009

Try uninstalling the video drivers, then rebooting. Don't reinstall your driver, just use the one windows picks for it.

Bowielee · Nov 17, 2009

figmentPez;301086][quote=Bowielee said:
Oh, I know, I've borked my bios back when you had to do it with a floppy and all that. If all else fails Shego, there is a way to restore the bios to factory defaults. It involves crossing two jumpers, I'd have to see the manual for your exact motherboard to know for sure how to do it. It's very easy, all you need is one of those little bridge connectors that are all over your motherboard and back of your hard drive.

Before resorting to this, I'd check some other stuff. Like running Prime95, as I suggested and linked to earlier, to see if there is an overall system instability problem, or if it's just 3D graphics.

If it's not a processor/memory problem, then try reinstalling the motherboard drivers. Then try cleaning out old video drivers. (Someone else might have a recommendation for a program to do that.)[/QUOTE]

That's why I said "if all else fails"

Logic dictates that if it was working with the old bios defaults, undoing the flash update should fix everything. I think someone said in the previous thread that it's better not to flash the bios if everything is working correctly. Many times the most up to date is not the best.

This should probably be the last course of action, though.

figmentPez · Nov 17, 2009

Bowielee said:
Logic dictates that if it was working with the old bios defaults, undoing the flash update should fix everything.

Yeah, but Shego did more than just flash the BIOS. She updated a whole bunch of drivers, and fairly recently installed Windows 7, so I'm not sure how long she had it running stable before that. It could be one thing, or a combination of things that led to the trouble.

---------- Post added at 05:13 PM ---------- Previous post was at 05:12 PM ----------

Oh, almost forgot to ask. Is this system overclocked, or has it ever been overclocked in the past?

Shegokigo · Nov 17, 2009

Ok sorry I was unfortunately out of the house for a bit. Gonna re-read the thread and update.

---------- Post added at 11:43 PM ---------- Previous post was at 11:39 PM ----------

Bowielee said:
incidentally, what model is your motherboard, Shego? I know you had it in the other thread.

MSI X-58 SLI Eclipse

Figment I got the Prime95 64bit, ran it, and have no idea what I'm suposed to be looking at.

---------- Post added at 11:45 PM ---------- Previous post was at 11:43 PM ----------

System wasn't and isn't overclocked. I've also tried reinstalling all the Motherboard Drivers from MSI again, still nothing.

Video Card is GTX295. I'm going to uninstall them. Run in safemode, then use a driver sweeper, then try the basic windows video card drivers and see what happens.

Shegokigo · Nov 17, 2009

Update:

Uninstalled Nvidia drivers, ran in safe mode, used Driver Sweeper to clean them out, restarted computer, let the Windows drivers install and ran WoW.

BSOD.

Updated the Windows Drivers to the newest Nvidia drivers, ran WoW.

BSOD.

Shegokigo · Nov 17, 2009

I think I'm SoL.

If I reformat my entire system and all I have is Win7 Upgrade disk, do I have to install anything first or just use the Win7 Disk?

Also, will the BIOS updated/flash still stay? I know the motherboard drivers will be deleted, but should I try anythingelse before this final step?

Bowielee · Nov 17, 2009

Shegokigo said:
I think I'm SoL.

If I reformat my entire system and all I have is Win7 Upgrade disk, do I have to install anything first or just use the Win7 Disk?

Also, will the BIOS updated/flash still stay? I know the motherboard drivers will be deleted, but should I try anythingelse before this final step?

Whoa now, no need to reinstall everything. Just rollback your motherboard drivers first and see if that works. A clean reinstall of windows will not undo the BIOS flash. That will need to be done via the breaker I mentioned earlier. But try rolling back the MB drivers first.

Shakey · Nov 17, 2009

I would wait and see if anyone else has any ideas. I'm guessing it's either the MB drivers or the BIOS update at this point. You could try uninstalling the MB drivers, but I'm not sure if that would cause more problems or not.

You should be able to start the new install of win7 inside the win7 you have right now. It'll verify you have an activated version of windows and you can then choose to format your current drive. That should be a last solution though.

The BIOS update you did will stay after a format/install.

Bowielee · Nov 17, 2009

She shouldn't have to reinstall at all if she wasn't having this problem prior to doing the updates. I STRONGLY recommend that you don't reinstall Windows.

Shegokigo · Nov 17, 2009

Ok, so roll back the MB drivers? Problem is, there was about 6 in total.

http://www.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=1695

Downloaded an installed the ones that were 2009.

Bowielee · Nov 17, 2009

Shegokigo said:
Ok, so roll back the MB drivers? Problem is, there was about 6 in total.

Do you know which ones they were? If they were, say onbord sound or network drivers, I'd leave them as is.

---------- Post added at 06:54 PM ---------- Previous post was at 06:51 PM ----------

I'd suggest rolling back:

Realtek PCI-E Ethernet Drivers

Intel 3/4/5 Chipset Drivers

JMicron JMB36x IDE Drivers (including floppy driver

Intel IAA RAID for ICH10R

Intel ICH10R SATA RAID Driver (For floppy driver)

JMicron IDE/SATA RAID Drivers (with AP)

I also noticed a few of them didn't have Win 7 drivers, so they definitely should be rolled back.

Shakey · Nov 17, 2009

Bowielee said:
She shouldn't have to reinstall at all if she wasn't having this problem prior to doing the updates. I STRONGLY recommend that you don't reinstall Windows.

Yeah, that's why I said it should be a last solution.

A system restore should roll back drivers too. You could check to see if you have a restore point before you started installing drivers. I haven't used it before though, so I'm not sure how good it is.