figmentPez
Staff member
I'm having trouble with the WiFi on my smartphone, and I don't know how to troubleshoot. After it's been connected for a while, 5 - 15 minutes or so, the connection says it's still there, but it just stop sending or receiving anything in a timely fashion. It just sits there trying to sync, and it sucks battery life and gets hot, but nothing actually happens.
- Disconnecting and reconnecting fixes it for a little bit
- Changing to another network fixes it for a little bit
- I haven't been able to test on a non-Comcast router
- Downloaded an antivirus (Lookout) and it didn't find anything
- My laptop isn't having any problem
- It just started yesterday
- Texts and other cellular data work just fine when the WiFi is stuck