What is it about customer service where certain customers feel that the best way to accomplish anything is by being the most depraved asshats they can be? Is it the ridiculous saying "The customer is always right" that gives them that feeling of power? I'm sorry, but "We observe the right to refuse service to anyone" just goes to show that there are times where the customer is fucking wrong. Personally I think you find some of the worst people working at a hotel. Sure. Every business has a good deal of jerks. But at least they don't have the spend the night with them. In my years as a night auditor for hotels I've met some of the most fucked up of people. More-so now even now that the hotel has an account where we house the defendants on the Judge Judy show. And let me just say that there is nothing faked about the Judge Judy show. Those people are as dumb as advertised.
I remember one night I had one of these guys come to the desk and ask me to cover him for his cab back from the bar, and that he was good for it in the morning. Maybe it had something to do with the fact he was probably being sued on TV court for a scamming someone, but I decided to not be generous. Afterwards this same fellow asks me if we have insurance to cover theft from the rooms. He leaves, and returns 10 minutes later to announce "MY LAPTOP WAS STOLEN!".
It was the Face-Palm heard round the world.
I remember one night I had one of these guys come to the desk and ask me to cover him for his cab back from the bar, and that he was good for it in the morning. Maybe it had something to do with the fact he was probably being sued on TV court for a scamming someone, but I decided to not be generous. Afterwards this same fellow asks me if we have insurance to cover theft from the rooms. He leaves, and returns 10 minutes later to announce "MY LAPTOP WAS STOLEN!".
It was the Face-Palm heard round the world.