I had to freaking work today, I usually don't have to work on Saturdays. So I'm walking the store, talking to customers, doing my job, and this old lady walks up, she says something like "My toaster broke. I had a big one, got it here, but you don't have it now." I talk to her a little, find out that she bought the oven a couple of years ago, explain that companies change their assortments on a fairly regular basis and showed her what we had and talked to her about them. Got the feeling that she just likes to gripe about stuff, that's okay, part of dealing with the public and I can deal with that. Time passes, I go to lunch and when I get back to work she's back. She's in our cookware section. I step up and greet her again, and she looks at me and says "I'm looking for that big oven. It's not here anymore." I'm like "what the???" in my head and ask just which one that she was looking for (she never indicated a preference when we talked a couple of hours before) and she was "The one that was right here. Right where they all were before." Okay.... I point out, politely, that they toasters are a couple of isles over, and she pops off with "I know that, I was just looking for the one that was here earlier." So I'm going "What the hell is happening here?" in my head again.. ask her if she would like to step over to the "other" toasters and see if the one she wanted was there. We start heading over and she sounds out with "Oh, I remember now, this is where they are at." I'm wondering if she is even okay to be driving by this point... but we find the toaster that she was looking for and get her all checked out at the register, and she's I need some help getting this to my car, so I walk out to the parking lot, where we wander around for a couple of minutes because she's forgotten where she has parked, only to realize that her car is in the front row that we passed 9 cars ago, to find that she has a friend waiting in the car, in the passenger seat, car off, with with windows rolled up. It was about 98f air temperature at the time. I'm just wondering if I'll have to be calling the ambulance in a minute... but luckily everything is okay with the friend. I really don't feel safe driving around town now, this lady doesn't need to be on the road at all.