And the fun keeps coming!
I pre-pay for certain seats on the plane to accommodate my arm injury. I get on the second flight today and a rude family has taken my seat. I point this out to them and they laugh « oh! Haha it wasn’t yours!? »
I explain to the flight attendant who comes to see why loading the plane has stopped. I explain they’re in my seat and they MOVE ME!! I said that I paid for it. Nope, family gets to stay together.
I am furious. So halfway through the flight I get up to speak to the attendant about it and she motions for me to sit and not come see her. I give her the dirtiest stink eye I am capable of and she comes over and asks what’s up. I ask how my refund will be processed? She’s all confused. So again, I explain that I pre-paid for the seat. I didn’t pick it at check in, but I paid extra to choose it. I then get into the specifics of why I need it and how many surgeries I’ve had and how the seat they’ve placed me in right is re-injury. She’s all shocked and said that if I’d just explained all that she’d have moved them. I pointed out that I said I had bought the seat and with the whole family around me, what more could I do without her support? I explained that my personal medical details aren’t relevant. The fact I bought the seat is. I was moved to a better seat for the rest of the flight.
We get in the can here and I left my $&@?! Cell phone in the can and have to explain in French what happened to dispatch and a second person. My phone is safely with me again. Buddy came back within 5 minutes and was super nice. I tipped him very generously for coming back.
What a $&
!? Day.