Nobody here has claimed this, though I do see people claiming that someone else has claimed this. Listening to what @ThatNickGuy says, it sounds more that it's a matter of "kicking her when she's down" (so to speak), i.e. "don't call her ugly right after she just went into the hospital, have some class" because that's bad manners.that does not make what this "Warhammer" idiot did right or justified or anything.
The corollary to this is that it would be ok to call her ugly when she is not in the hospital, unless the idea is just that it's not ok for anyone to call her ugly at any time ever, which is a patently unreasonable expectation. Everyone is ugly to someone.
--Patrick