AAaaand we're back.

GasBandit · Jul 2, 2019

Have fun everybody.

blotsfan · Jul 2, 2019

Noice

Dave · Jul 2, 2019

Fucking finally.

Tress · Jul 3, 2019

I was getting a little worried.

evilmike · Jul 3, 2019

Is there an active notification path when the board is down?

bhamv3 · Jul 3, 2019

I can't seem to upload images or files to attach them to posts. Did we lose that functionality?

grub · Jul 3, 2019

Clicking insert image works. attaching files not so much.

Bubble181 · Jul 3, 2019

My phone is going here, my desktops, both work and home, insist on going to the old board. Anyone have an ip to force them to load this place?

Ravenpoe · Jul 3, 2019

evilmike said:
Is there an active notification path when the board is down?

Discord

Dave · Jul 3, 2019

Or Facebook.

I’m traveling and will look at the image thing once I get there.

evilmike · Jul 3, 2019

Dave said:
Or Facebook.

I’m traveling and will look at the image thing once I get there.

Looks like the image embed still works, but using the attach function does not.

GasBandit · Jul 3, 2019

Odd... it looks like you can attach with drag and drop... but not with the "attach files" link...

I'm looking into it too but my ability to do so at work is very curtailed.

... and it doesn't help that it doesn't seem to be generating errors in the server error log or anything. Hrmmmm...

drawn_inward · Jul 3, 2019

I don't have a FB account anymore, but I was glad that I could see the HF page to know what was up.

GasBandit · Jul 3, 2019

Judging from what I'm reading here, it might be an issue with the new host's firewall if it uses ModSecurity, or our SSL.

phil · Jul 3, 2019

New host who dis?

General Specific · Jul 3, 2019

Bubble181 said:
My phone is going here, my desktops, both work and home, insist on going to the old board. Anyone have an ip to force them to load this place?

Try flushing your DNS cache.

Bubble181 · Jul 3, 2019

General Specific said:
Try flushing your DNS cache.

Can't at work...but it corrected itself an hour or so later.

Dave · Jul 3, 2019

So it works and I don’t have to do anything?

GasBandit · Jul 3, 2019

Dave said:
So it works and I don’t have to do anything?

He was talking about a different thing. The attachments thing is still happening (clicking attach doesn't successfully upload, but drag and drop does). Probably have to open another ticket with the host and ask them if they're using Modsec.

figmentPez · Jul 14, 2019

GasBandit said:
View attachment 31788

Odd... it looks like you can attach with drag and drop... but not with the "attach files" link...

I'm looking into it too but my ability to do so at work is very curtailed.

... and it doesn't help that it doesn't seem to be generating errors in the server error log or anything. Hrmmmm...

Didn't we have some sort of plug-in / add-on that was allowing multiple files to be uploaded at once? I remember when that feature was broken on Firefox and I had to opt-out in the settings. Did that feature get broken in the server move?

Krisken · Jul 14, 2019

I can confirm error messages when on mobile trying to attach an image.

Dave · Jul 14, 2019

No addons were nuked. I wonder if it was something the host added. Damn. Time to ask some questions.

GasBandit · Jul 15, 2019

Dave said:
No addons were nuked. I wonder if it was something the host added. Damn. Time to ask some questions.

Ask them specifically if they're using ModSecurity ("ModSec")

Dave · Jul 15, 2019

Do we need them to NOT use ModSec or do they need to have it?

GasBandit · Jul 15, 2019

Dave said:
Do we need them to NOT use ModSec or do they need to have it?

If they are using it, it could be causing this problem.

Dave · Jul 23, 2019

Put in another ticket. I didn't mention ModSec the first time because the information came to me after I'd opened it.

Dave · Jul 23, 2019

Love their response:

We have noticed several ModSecurity rules triggered on your domain. Please provide us with your local (external) IP to make sure that they are triggered by you. You can find it following this link http://ip.web-hosting.com We will be happy to whitelist them for you.

Uh...you SURE you want to do this by individual IP addresses?

Dave · Jul 23, 2019

Well that was interesting. They actually whitelisted every IP that triggered the error. Yeah, that'll work I guess, but not for anyone new or one of us on vacation or at a different IP. Sheesh.

GasBandit · Jul 23, 2019

Case in point, still not working when I'm on the road

just tell them to shut that shit off.

Dave · Jul 23, 2019

You'd think that would be the answer but I think they don't want to turn it off.

GasBandit · Jul 23, 2019

Dave said:
You'd think that would be the answer but I think they don't want to turn it off.

Time to start looking for a new host I guess.

Dave · Jul 23, 2019

But I don't wanna!

GasBandit · Jul 23, 2019

Dave said:
But I don't wanna!

Then explain to them that you have over 80 users from constantly changing IP addresses all over the world, so whitelisting isn't going to be a feasible option.

Dave · Jul 23, 2019

Their response:

We are happy to let you know that the firewall rules that are already whitelisted will not trigger again for any IP address.

Please test. They say it won't happen for ANY IP now.

Dave · Jul 23, 2019

Nope.