[Rant] Minor Rant III: For a Few Hollers More

Ravenpoe

Ravenpoe

Gusto said:
As someone who's worked in custoemr service for about 12 years now, I'm often the guy who will stick up for myself. The customer is not always right and I refused to be treated like the scum of the earth because you're having a bad day.
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I was the person that all the angry people got sent to, because I have the uncanny ability to never be angry. If the customer wants to rant and rave and yell, and demand this or that, I would politely and professionally inform them what we can and can't do, as many times as they cared to make me repeat myself, all while keeping the same calm attitude.

It -really- pissed them off. It was great.
 
Gusto

Gusto

Ravenpoe said:
I was the person that all the angry people got sent to, because I have the uncanny ability to never be angry. If the customer wants to rant and rave and yell, and demand this or that, I would politely and professionally inform them what we can and can't do, as many times as they cared to make me repeat myself, all while keeping the same calm attitude.

It -really- pissed them off. It was great.
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Me too. I don't tear into customers or anything. This isn't like my recent bullying story in my AMA. I'll just politley tell people that I'm not going to listen to their raging insults and then if they continue, I'll hang up.
 
Tress

Tress

I just got back from a job interview. I thought it was going well, until the end when they asked me to elaborate on one skill set needed for the job I had basically glossed over in all my other answers. And even though I feel I gave a solid explanation of how I possess that skill set as well, it was during the drive home that the perfect answer popped into my head.

So fuck me on that one.
 
Ravenpoe

Ravenpoe

Gusto said:
Me too. I don't tear into customers or anything. This isn't like my recent bullying story in my AMA. I'll just politley tell people that I'm not going to listen to their raging insults and then if they continue, I'll hang up.
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I did face to face customer service, so I couldn't hang up on anyone. But I could be so calm that they get fed up and leave.
 
Tress

Tress

Ravenpoe said:
I did face to face customer service, so I couldn't hang up on anyone. But I could be so calm that they get fed up and leave.
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I used to work as a claims adjuster for a warranty company, and one time a woman furious that I denied her claim for something (which was never covered under the warranty to begin with). I would just politely explain the reasoning and refused to back down. Eventually she informed me I was being rude by being so calm and polite. I never quite understood the logic behind that.
 
Shakey

Shakey

Tress said:
I just got back from a job interview. I thought it was going well, until the end when they asked me to elaborate on one skill set needed for the job I had basically glossed over in all my other answers. And even though I feel I gave a solid explanation of how I possess that skill set as well, it was during the drive home that the perfect answer popped into my head.

So fuck me on that one.
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Send them a thank you letter for the interview. Mention it in the letter. Very few people do thank you letters any more, so that alone will be a plus.
 
Tress

Tress

Shakey said:
Send them a thank you letter for the interview. Mention it in the letter. Very few people do thank you letters any more, so that alone will be a plus.
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No time. I was told she would call me this afternoon and let me know if I got the job or not.

If I don't get that call, I will send the thank you email though. Thanks for the reminder.
 
Chad Sexington

Chad Sexington

Tress said:
I just got back from a job interview. I thought it was going well, until the end when they asked me to elaborate on one skill set needed for the job I had basically glossed over in all my other answers. And even though I feel I gave a solid explanation of how I possess that skill set as well, it was during the drive home that the perfect answer popped into my head.

So fuck me on that one.
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Ah, l'esprit d'escalier. I had that the other day, although in less essential circumstances. Nonetheless. I sympathise :\
 
fade

fade

Staff member
Tress said:
I used to work as a claims adjuster for a warranty company, and one time a woman furious that I denied her claim for something (which was never covered under the warranty to begin with). I would just politely explaining the reasoning and refused to back down. Eventually she informed me I was being rude by being so calm and polite. I never quite understood the logic behind that.
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My son does that to my wife all the time. He hates with the fiery passion of a thousand suns when she doesn't get angry.
 
Yoshimickster

Yoshimickster

I got a standard definition tele from since I was a freakin' 8 year old that while has some static and color issues, works 95 percent of the time. My parents have a plasma screen they got a year or two ago...broken. COMMERCIAL TECHNOLOGY- as the years go on the products get WORSE!
 
Ravenpoe

Ravenpoe

Yoshimickster said:
COMMERCIAL TECHNOLOGY- as the years go on the products get far more sophisticated, with more and more intricate parts that greatly increase function, but do add more points of failure.
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FTFY

A bicycle breaks down far less often than a car, but I know which one I prefer.
 
Gared

Gared

Aaaaaaand the washing machine is dying. Hurray. Luckily we rent, so all I have to do is put in a maintenance ticket and wait 3 to 6 months while the apartment complex dicks us around and attempts to get us to replace it ourselves.
 
Yoshimickster

Yoshimickster

I never trusted emoticons, I fear they are actually letters to an ancient language meant to subtly control the human subconscious. Dear lord I've read too much Invisibles.
 
Yoshimickster

Yoshimickster

Tress said:
Here's a rant of mine: when people try too hard to say random or crazy things.
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Ah man I KNOW, especially since the concept of doing something random is in itself impossible as doing something of one's own will is the exact opposite of random. Some people, UGH!
 
Officer_Charon

Officer_Charon

Not sure if this belongs here but...

Rhiannon's been showing some... signs of issues, lately. Whenever there's a sudden noise, she'll clap her hands to her ears and say "Too loud!" She has problems dealing with large crowds, and she's had a speech delay (although this is possibly due to my wife's speech impediment, so we're not as worried about that).

Talking with her doctor today at her 3 year appointment, doc's said that she's showing signs of either mild autism or ADHD. Now, I'll be the first person to say that ADHD is by FAR an overdiagnosed condition (or at least, too much weight is placed on it as a diagnosis, versus behavioral conditioning), but still, this is somewhat concerning.

Thankfully, her pediatrician doesn't believe in medication except in VERY unusual situations, so we're not going to be whacking my baby girl out on Ritalin, because seriously, no.
 
Officer_Charon

Officer_Charon

I appreciate it, steiny. Her doctor was sounding hopeful all around, stating that because we'd brought the possibility to her attention early enough, we could start looking for ways to work with her earlier, vice not noticing it until we got her into school.

If it's nothing, it's nothing. I"ve got a slightly off child who has issues talking to folks. No problem.
If it's ADHD, we get a larger back yard with some play equipment and try to find something to keep her focused (By the Way, Sprout's ABC Mouse is having a REALLY good effect with her).

If it's autism, well, we'll cross that bridge when we get there. *wry smile*
 
Cheesy1

Cheesy1

If it's ADHD, start giving her coffee when she gets into school.

No, seriously. My brother has ADHD and had a terrible time concentrating in school. The Ritalin had nasty side effects, and then we learned that coffee (or caffeine in general) has an opposite effect on ADHD people. My parents took him off of the drugs and started packing coffee in his Thermos. Worked like a charm!
 
Dei

Dei

Saying age 4 is really not true. You want to get some kind of therapy ASAP really. The younger they start, the more likely a kid is to overcome a lot of the sensory issues. You can usually get it free through the state/school district. My son had free preschool from 3-4 because he needed it, after he finished state therapy at age 2 as well. It's definitely a scary thing to think about, but don't let that hinder looking for help.

If your ped didn't give you the info already, you should look up the number of your local state agency and get a free eval. I cannot stress this enough.
 
Ravenpoe

Ravenpoe

Don't worry, OC. My doctor speculated that I could have early signs of both of those when I was young, too, though no definitive diagnosis was ever made. And look how well I turned out!

...

.......

Well, ok, but I'm sure your daughter would be much better.
 
Officer_Charon

Officer_Charon

Dei said:
If your ped didn't give you the info already, you should look up the number of your local state agency and get a free eval. I cannot stress this enough.
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She's written a referral to the best evaluator in the area, to be covered by our insurance. We're gonna be checking into it. Good advice though. Thanks!
 
Tress

Tress

Here's how I look at it:

Let's examine the worst case scenario. In this case, your daughter has a mild form of autism, probably something like Asperger's. She will have issues understanding social cues, difficulty adapting to unpredictable situations, etc. Okay. Obviously that means she will have some extra challenges to overcome in life. But it's certainly not the end. As a teacher, I've had plenty of students with ADHD or autism who end up doing perfectly well. I also have a cousin with Asperger's. He's at Oregon State, plays in the school band as well as a band with his friends, races cars on the weekends in a league, and has a nice girlfriend. He's doing just fine in life, despite the extra challenges.

I'm sure your daughter will do the same if it turns out she has ADHD or a mild form of autism. You're going to love her and support her, and you guys will navigate your way through life. And that's worst case scenario! Maybe it's not even what's actually going on! So I think everything will be fine.
 
Officer_Charon

Officer_Charon

Yeah... I realise that I came off as sounding sorta... I dunno... nervous Nellie in my post. Certainly hope I didn't sound as though life was gonna be over, or that I was going to love Rhiannon any less, because that is DEFINITELY not the case. I love my little Squeaky, and that's never going to change, no matter the circumstances.

I mean, one of my best friends in high school had Aspergers (which I found out about later, but I doubt it'd have changed anything), and she was fantastic to hang out with and be around.

I guess I was just going Chicken Little for a second - I've got a nasty habit of doing that whenever I've got time to think about a situation.
 
Ravenpoe

Ravenpoe

Officer_Charon said:
Yeah... I realise that I came off as sounding sorta... I dunno... nervous Nellie in my post. Certainly hope I didn't sound as though life was gonna be over, or that I was going to love Rhiannon any less, because that is DEFINITELY not the case. I love my little Squeaky, and that's never going to change, no matter the circumstances.

I mean, one of my best friends in high school had Aspergers (which I found out about later, but I doubt it'd have changed anything), and she was fantastic to hang out with and be around.

I guess I was just going Chicken Little for a second - I've got a nasty habit of doing that whenever I've got time to think about a situation.
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It's cool, man. You're her dad, you're supposed to worry.

And look at the bright side, none of this is going to compare to the stress you'll go through when she starts dating.
 
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