After three successive visits, the Home Depot has failed to install my new dishwasher. I'd say "fuck it, I'll do it myself" but I paid for them to deliver, install, and haul away, and dammit I'm gonna make sure they do. At this point they're probably losing money on all this.
The first trip, they found that the position of my dishwasher made the 6 foot drain hose too short to reach my sink drain (there's a 90 degree bend around a cabinet to figure in, and the drain attachment is pointing away from the most convenient side, so the pipe needs to basically be 7+ feet to not have a big kink in it). So the installer (who is really just a delivery driver and not a plumber, and is actually a completely different company that Home Depot contracts out) tells me I need to get a 12 foot drain hose and reschedule them to come out. What, you don't have a 12 foot on your truck? No, as I said, he's not actually an installer or a plumber, he's a delivery driver that the corporate suits think can be told to just turn a wrench, so naturally he doesn't have any supplies or equipment on his truck other than the other 9 appliances he's expected to deliver today.
So I call to reschedule the install, first, and the HD rep on the phone says "make sure you show the installer the receipt that says you bought this at the home depot or they can't use it." Fine, whatever.
I go to home depot and tell the guy in Appliances that I need a 12 foot drain hose, and he's astonished, like I just asked for a car that takes up 2 lanes or something. But he doesn't have anything so we go down to the plumbing aisle, and talk to the guy that works that aisle, and he says "we don't sell 12 foot drain hoses, all we have are these universal 6 foot ones." Well, the one I have is 6 foot and it's not long enough says your delivery installer driver guy. "Well that's ok, you can get this one, and you see, it can just snap together with the one you got to make a 12 foot, then you hose clamp it to make sure, and you're all good.
That doesn't sound right to me, but I'm not a plumber, and who am I to argue with the guy that should be the subject matter expert, right?
So 3 days later, the rescheduled delivery installer (different guy) gets there and looks and says "who told you to do this? You can't hose clamp a hose to another hose, it'll leak!" and I was all THAT'S WHAT I THOUGHT TOO BUT HE SOUNDED SO CONFIDENT.. so this guy tells me "well, you can use two hoses but you have to put like 2 inches of 3/4" copper pipe between them to hose clamp to."
No, I do not have a few inches of copper pipe just lying around. So I have to reschedule installation. AGAIN.
I call the appliance line, and the guy who answers says "What do you mean they told you we don't sell 12 foot drain pipes, of course we sell 12 foot drain pipes" and I'm like "Well, you and my local Home Depot obviously need to get on the same page." But at any rate, he reschedules me for another installer visit, and I go to home depot and spend 15 bucks on a couple feet of copper 3/4" tube (because that's the shortest you can buy). At least I manage to get the teenager working that aisle to figure out how to cut it into a 3 inch length for me, which was more of an ordeal than it should have been.
And that brings us to today, installer visit number 3. Again, different driver/installer/delivery guy. He takes one look at the setup and says "I'm not allowed to do this kind of work, we have to schedule you for the plumber."
WHAT. Why didn't the FIRST guy, or the SECOND guy, bring that up?
"I don't know, they should have."
So they put me in the ticket queue for the home depot plumber, who they tell me should be calling me this afternoon to schedule HIS visit.
I'm never buying anything from the Home Depot ever again, if I can help it. I didn't even want to buy this dishwasher there, but they had it for like $50 less expensive than Lowe's and it's the dishwasher the GF wants. This is like a $1200 dishwasher marked down to $800. I felt icky already about compromising on my scruples to save $50 and I'm starting to feel like this is all karmic punishment for giving HD money. Welp, never doing that again, lesson learned, universe.