I'd remind Jack that the actual professional is the one that meets the client's needsSo we did a translation for a client. This wasn't my case, it was another editor's (who I will call "Jack"), but the client wasn't happy with the end product, and gave us a bunch of feedback and corrections. Jack looked at their corrections and basically disagreed vehemently with all of them, and said that it was a problem with the original source text being unclear, and he did the best he could for this text, and that he would not accept the client's feedback. One choice quote from Jack, slightly paraphrased: "We're the professionals, and the client is assuming that they know more than we do. They assume too much."
Since I'm the senior editor for our team, the PM asked me to take a look at the case, and the truth is somewhere in the middle. Yes, some of the client's feedback is incorrect or preferential, but they also made some good changes to issues that existed in the original translation. But right now both the client and Jack are up in arms, both of them are insisting that they're entirely right, and the PM and I are caught in the middle wondering how we're going to respond to this client feedback.
Document your time clearly, make sure people know well in advance that it's not going to succeed, and when it fails, point to incompetence and failure on the part of Sales to understand the product you're selling.I've been given 2 days to finish commissioning a project that is clearly going to take at least 5-10.
I guess this is what happens when my ex boss isn't around to push back against idiocy.
In this case, I think it's the Project Manager's fault. We sold hundreds of hours of labor on this job. But that was literally a year ago. It's been pushed back several times.Document your time clearly, make sure people know well in advance that it's not going to succeed, and when it fails, point to incompetence and failure on the part of Sales to understand the product you're selling.
Salesweasels (sorry Doomies) need to know what they're selling and what they're promising, or they get smacked upsdie the head. The whole "I sold it, I took my commission, now I'll let everyone behind me rot and struggle" mentality is toxic to so many companies, and it is horrible for your name in a business in the longrun. Overpromising and underbilling may look great but always ends up with either disappointed customers or leaving talented staff. Neither is healthy.
Management/direction will want to side with Sales, because, well, pretty numbers go up. And lots of management tends to come from Sales, since they're the best at selling themselves and making it look like they make the company money.
Hey now, don't kinkshame.Dude, stop eating feet.
Owl, stop eating rabbits.Hey now, don't kinkshame.
...Why? They're yummy, healthy, and nutritional. I'm actually literally going to be eating rabbit with red wine sauce this evening.Owl, stop eating rabbits.
I miss living near an upscale grocery store where I can buy rabbit....Why? They're yummy, healthy, and nutritional. I'm actually literally going to be eating rabbit with red wine sauce this evening.
We used to get a ton of rabbits in the yard in Virginia in the spring. But hunting season is the fall and winter thereI'm thinking about trapping rabbits. Lousy grocery bill....
Nov 15 to Feb 15 here.We used to get a ton of rabbits in the yard in Virginia in the spring. But hunting season is the fall and winter there
Of course there was the time my dog peed down the rabbit burrow. That was the day I learned that rabbits could scream.
Welcome to the ongoing and never-ending debate between the rational and irrational sides of your brain. Glad to hear the rational side won out. Keep it up.I can't get myself to move on.
I would but there are translation cases that need to be done.Thaaat's something you may want to bring up to management. If you're feeling the effects, others probably are too.
Here in the US, if something like that happens and people start feeling sick, they have to evacuate the office per OSHA (Occupational Safety & Health Administration) guidelines. Not sure if you have something similar.
Like @Simfers said, your health has to come first. There will ALWAYS be a pile of work that needs to be done. You have to make yourself a priority.I would but there are translation cases that need to be done.
I teach middle school, and I noticed the exact same thing. It doesn’t matter how big of a deal I make it, how much I try to teach it, and how much I punish them for it. They keep thinking they’re going to get away with it, and it drives me nuts.And then there's the plagiarism. Since the pandemic hit plagiarism has gotten a lot worse nationwide. But I catch it and sit the cheater down for a conversation that neither of us enjoys. It gets more frustrating with every semester. They're. Making. Me. Beat. Up. Grass!