Tried to buy Sudafed today, can confirm.
"I need Sudafed."
"Which one?"
"The 24-hour one."
"We don't have it, we've been trying but we can't get it in."
"12 hour?" I ask, already wondering if I should follow through or go across the street to the other drugstore, but I need to get home ASAP.
"Ok, we have that."
"Alright, well, since you don't have the 24 hour one, I'll take two of the 12 hour ones."
"You can only buy one box at a time."
I stifle the urge to point out how stupid this is because I know it's a politics/law thing they have no control over.
"Fine. One box then please."
"Driver's license please?"
I provide my driver's license for them to scan so they know who's cooking meth from half-strength sudafed.
"Sorry, the transaction was blocked because of how much sudafed you've purchased recently."
"I haven't bought any sudafed since february."
The pharmacist hands me a receipt that gives me
a website and a transaction number to "get more information." I brace myself knowing that this is performative service and won't actually help me get the sudafed, but rather just absolve the pharmacist of doing any work. To humor the idiocy of the situation, I go to the website on my phone, put in the transaction number and my name, and get an error message that says transaction history cannot be generated.
"Huh. That's odd." says the pharmacist. I am not surprised. Working in the tech industry, I am acutely aware that nothing works anywhere anymore because nothing ever works and everything is a struggle (for details, see my published works).
A guilty gleam appears in the pharmacists eye, and she suggests we try the transaction again on the "other" register. We do so. It goes through with no issue whatsoever.
Every single trip to the pharmacy has been like this for the last 2 years at least. Nobody there seems to know what they're doing or even wants to know what it is they are supposed to be doing. And that's just for "behind the counter" OTC stuff. God help me if I actually need to get a prescription filled.